Proof that UPS sucks

[revival]

Originally Posted by Robert

Sadly mistakes happen. The guy delivering your phone deals with many packages a day and more then likely isn't stupid but a well educated individual. He probably even has a degree.

It's takes 10 days for UPS to process a claim. Since you're dealing with rogers, it's also going to get worse because Ted Rogers doesn't value service, so neither does anyone else in that company. You're getting the shaft because you're dealing with the worse mobile phone company in Canada. Try telus or bell if you want service.

I've tried Telus before, they were crap. Bell gave a lot of people problems too, and they don't have any nice phones...

[Robert]

Originally Posted by revival

they don't have any nice phones...

There in lies teh truth. You were looking for a nice phone. I have found with my travels in Canada and the US that telus has the best network and wonderful tech support. This is also backed up by telus winning best moble phone company in north america for 2005

What the guy at rogers should have done for you was to send you a replacement phone while they sort out the details. In their soes thats what I would have done.