Addict
02-18-2004, 04:04 AM
Thanks to these assholes I haven't been to sleep.
I was supposed to receive a Sonic Air shipment (same day service) at 8:00pm. Did it arrive? Nope.
So I call at 9:00pm. New ETA is 10:50pm. Ok fine. 11:20pm rolls around. Guess what? No f%(*king package.
So I call again. I wait on hold for about 10 minutes. When you pay $200+ to have something ship there shouldn't be any damn hold times. The person can't seem to figure out why its not there. She keep muttering something about a trace. So I get handed off to another UPS dept..
Another 10 minutes on hold and I get a human being. He proceeds to tell me the flight was delayed. The flight won't be in until 1:05am and it will take 1.5 hours to the package to me. SO I change the location to my work address. ETA 4:00am. So I go out and get a drink with my fiance's bro(turned 21 at midnight). I come back & crash for about an hour. Get up & head to work(I work 25 miles away).
4:20am. No Package. I call again. The flight made it in, but a small detail was NOT mentioned to me. THE AIRPORT IS CLOSED WHEN IT ARRIVES! Yet another ETA....9:00am!!!!!!!!!!!!
I swear. I hate UPS. By the way this was all for work. We had a server go down and they decided it was a HUGE issue.
'
Sorry for the rant. Its 5:05am and I'm frustrated & tired. And theres no way I'm driving 25 miles back home.
I was supposed to receive a Sonic Air shipment (same day service) at 8:00pm. Did it arrive? Nope.
So I call at 9:00pm. New ETA is 10:50pm. Ok fine. 11:20pm rolls around. Guess what? No f%(*king package.
So I call again. I wait on hold for about 10 minutes. When you pay $200+ to have something ship there shouldn't be any damn hold times. The person can't seem to figure out why its not there. She keep muttering something about a trace. So I get handed off to another UPS dept..
Another 10 minutes on hold and I get a human being. He proceeds to tell me the flight was delayed. The flight won't be in until 1:05am and it will take 1.5 hours to the package to me. SO I change the location to my work address. ETA 4:00am. So I go out and get a drink with my fiance's bro(turned 21 at midnight). I come back & crash for about an hour. Get up & head to work(I work 25 miles away).
4:20am. No Package. I call again. The flight made it in, but a small detail was NOT mentioned to me. THE AIRPORT IS CLOSED WHEN IT ARRIVES! Yet another ETA....9:00am!!!!!!!!!!!!
I swear. I hate UPS. By the way this was all for work. We had a server go down and they decided it was a HUGE issue.
'
Sorry for the rant. Its 5:05am and I'm frustrated & tired. And theres no way I'm driving 25 miles back home.