Not sure what the difficulties were on that one... Our service provider is nothing short of fantastic.  Quick to upgrade, respond, resolve issues, etc.  I know that there is a memory upgrade around the corner as well - that should make a huge difference.
In this lovely technological world we live in, there are bound to be a few glitches here and there.  Sorry about yesterday's .
 Chris's Response to yesterday's down time: 

  - Confusion

  - Denial
:(  - Hoplessness

  - Anger

  - Sadness