Not sure what the difficulties were on that one... Our service provider is nothing short of fantastic. Quick to upgrade, respond, resolve issues, etc. I know that there is a memory upgrade around the corner as well - that should make a huge difference.
In this lovely technological world we live in, there are bound to be a few glitches here and there. Sorry about yesterday's .
Chris's Response to yesterday's down time:

- Confusion

- Denial
:( - Hoplessness

- Anger

- Sadness