Quote:
Originally posted by AzCivic
I think the reason people get pissed off is, they're spending hard earned money for something and its the business's job to get them the product in a decent amount of time. 3/4 of the time when something doesn't go right its because some idiot didn't do his/her job right. With as much technology and what not there is today there's no reason that anything should take much more than a week to get to someone, unless its coming from overseas or a product is on backorder, and in which case the business should let the customer know before they take their money. Not 2 weeks later, and act like they're just now figuring it out. And don't even get me started with customer service people on the phone, half the time i don't think they know the difference between their ass and the hole they're talking into on the phone.
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I guess you can say that I'm a customer service person. I know the difference between my ass and the hole that I'm talking in when I'm on the phone. And for that reason, It's a lot easier for me to get frustrated when I have to call places and talk to their customer service people because a lot of them are just rude @ssholes. APC is really good though. When I ordered my TYC taillights I was NOT told that they were on backorder and I was PISSED. I have yet to recieve a type R grill from APC but at least they're very honest about it.