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Unless more people experience similar problems, I don't think it's fair to conclude that Honda sucks.
EVERY manufacturer of EVERY product ever made has problems at some time or another with a limited number of products. The only manufacturers/designers that can be fairly labeled as bad are the ones with a high number of problematic products. There is no escaping manufacturing variation and quality variation.
It sucks that yours broke and it sucks that the dealer isn't taking better care of you. Good luck and I hope your experience changes for the better.
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