Yeah, a dyno helps business
. We will have one in January. And like a guy up there said, try to get familiar with all makes/models. It's hard, but it's worth it. When people ask you questions to see if you can look at this or that, you better at least sound like you know what you're talking about. If you have the "Huh?" look on your face, they lose confidence in leaving your car with them. And if it is something that sounds major, and you question your ability to perform, refer them to someone for that particular problem. They will thank you for it, instead of coming back to find their car a mess and you having no idea what's going on. Just make sure your customers feel taken care of.
And another thing, if one aspect of your shop really takes off and is holding steady, like, your audio is the biggest seller every month and you have compliments coming in about it all the time, think about dropping something from the shop. Like the slowest gaining area. You'll just stress yourself out trying to keep up in the audio, and still trying to fit in engine mods and things. Unless of course ya'll really make it big and have a large shop, and employees to take care of everything.
