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Dont let it get to you. It's a part of customer service..... sad to admit. I've been through $hit like that too. Being Oriental working part time in a small hardware store in the backwoods of Houston Texas. Dude, I had hilbillies cussed me out and called me all kinds of names before. Racial names too. The best part is when you keep showing them politeness and courteousy. Most of them will feel bad later on.
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