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Yeah, If the arm itself is loose, just get a 12mm or 14mm(I forget) socket or wrench and tighten it down. About the mechanic saying that, I suggest you find a new one. To pull the wiper motors out, you take off the black plastic piece in between your hood and the windshield, they're RIGHT there. Now go to your mechanic and kick him in the sack, if you've taken your car there quiet a bit, I suggest kicking him more than once.
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